The fulfillment process of Mobstyle Music (mobstylemusic.com) is to process and ship out all orders within 48 hours. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All shipment must be signed for upon delivery.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Shipping cost will be calculated during the checkout process. Please note that shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. You will be charged shipping cost unless Mobstyle Music is running a free shipping special.
Mobstyle Music has a 14 day return and exchange policy. All items that are exchanged or returned need to have original tagging and packaging. In order to get full refund or exchange value, items must not look worn. All refunds and credit will be completed within 7 days. All items that are refunded, MobstyleMusic.com is not responsible for shipping cost. If any items delivered and defected please contact Customer service as soon as possible.
How To Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 business days of your purchase.
1. Please email firstname.lastname@example.org or call 270-945-7545 to request a refund with full details of your reason for a refund along with your name, contact, and order number.
2. Mail your returned item to:
4621 Outer Loop #132
Louisville, KY 40219
3. Include in your package a signed letter stating the reason for your return and a copy of the original receipt.